Refund policy
Returns & Refunds — Simple & Stress-Free
We want you to love your sleep again, so you have 60 days to try your Home Of Somni pillow risk-free.
If it’s not the right fit, no stress — we’ll help you through the return process.
How Returns Work
To be eligible for a return:
- You’ll need proof of purchase
A small $9.99 processing/restocking fee applies to approved returns, and return shipping is covered by the customer.
To start a return, just email us at support@homeofsomni.com and our team will guide you step-by-step.
Please don’t send items back without contacting us first — we won’t be able to process them.
Damaged or Incorrect Orders
If something isn’t right when your order arrives, let us know right away.
Email support@somni.com and we’ll make it right as quickly as possible — no hassle.
Exchanges
Want a different option?
The quickest way is to return your original item, then place a new order once your return is approved.
Refunds
Once your return is received and checked, we’ll let you know if your refund is approved.
If approved, your refund will be issued to your original payment method within 10 business days.
(Your bank may take a little extra time to process it.)
A Few Things to Note
Some items can’t be returned, including:
- Personal care products
- Custom or personalised items
- Hazardous materials
If you’re unsure, just ask — we’re happy to help.
EU Customers
If your order is shipped to the European Union, you can return or cancel your order within 14 days, for any reason.
Need Help?
We’re always here to help you sleep better.